Customer Support Representative
Job in
Johnston, Polk County, Iowa, 50131, USA
Listed on 2026-07-17
Listing for:
Three Point Solutions, Inc.
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Provide frontline customer support across social media, email, and web channels by resolving product inquiries, technical issues, parts requests, and customer complaints. Manage customer interactions, maintain accurate CRM records, and handle escalations while delivering exceptional service to enhance customer satisfaction and loyalty. Collaborate with cross-functional teams to troubleshoot product issues, support loyalty programs, and ensure timely, accurate resolutions for customers.
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