Customer Support Representative
Job in
Johnston, Polk County, Iowa, 50131, USA
Listed on 2026-07-16
Listing for:
Kelly Services, Inc.
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, CRM System, Client Relationship Manager
Job Description & How to Apply Below
- - Responsibilities:
Provide advanced product/service information and respond to complex customer inquiries;
Record and process custom/special orders, coordinating with relevant teams for delivery;
Handle escalated customer issues with managerial approvals as required;
Make outbound calls to allocated customers to build relationships and support business development;
Document customer interactions in the CRM system and schedule follow-up actions
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