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Member Services Specialist - Inbound Support & Claims
Job in
Johnston, Polk County, Iowa, 50131, USA
Listed on 2026-08-03
Listing for:
TEKsystems
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support
Job Description & How to Apply Below
TEKsystems in Urbandale, IA is seeking a customer-service focused professional for a contract-to-hire role in a fully onsite environment. You will handle inbound and outbound calls, resolve provider inquiries, and guide customers through payments, policy changes, and coverage explanations.
The role emphasizes accurate documentation, follow-up, and the ability to troubleshoot basic issues while delivering professional service over the phone and email.
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