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Customer Support Representative
Job in
Johnston, Polk County, Iowa, 50131, USA
Listed on 2026-08-11
Listing for:
Kelly Services, Inc.
Full Time
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
CRM Systems & Management, Customer Success Management, Customer Service Rep, Client Relationship Management
Job Description & How to Apply Below
- - Responsibilities:
Provide advanced product/service information and respond to complex customer inquiries;
Record and process custom/special orders and coordinate delivery as needed;
Handle escalated customer issues and obtain managerial approvals;
Make outbound calls to allocated customers to build relationships and support business development;
Document customer interactions in the CRM system and schedule follow-ups
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