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Customer Experience Pro: Tier 2 Support & Mentoring; Onsite
Job in
Johnston, Polk County, Iowa, 50131, USA
Listed on 2026-09-03
Listing for:
John Deere
Full Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
John Deere is seeking a Customer Service Representative to join the Product Support Contact Center in Johnston, Iowa. This onsite role handles high-volume Tier 2 escalations, using phone, email, chat, and social channels to support customers and document interactions in the case management system.
Ideal candidates have 1+ years in customer service within agriculture/turf industries, strong communication, and multitasking abilities. Onsite role with occasional holidays and peak-season coverage.
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