Billing & Accounts Receivable Supervisor

Are you a numbers‑savvy leader who loves turning complex billing processes into smooth, successful operations? At Child Serve, we’re looking for someone who can take the reins of our billing activities, keep everything running like clockwork, and make sure our receivables stay on track.

• Lead revenue cycle operations, ensuring accurate billing, timely claim submission, payment posting, collections, and reimbursement optimization.
• Monitor billing performance and accounts receivable metrics, analyze trends, resolve discrepancies, and implement corrective actions to achieve department goals.
• Ensure compliance and quality standards by maintaining adherence to company policies, payer requirements, and federal, state, and local regulations.
• Supervise and develop billing staff through hiring, training, coaching, performance management, and engagement initiatives that support retention and high performance.
• Support billing operations and continuous improvement by addressing patient account issues, managing bad debt and collection processes, serving as a backup resource, and recommending process enhancements.

• AA/AS in Accounting or Business Administration, preferred.
• Three years medical billing experience. Prefer experience with non-profit, human services, or healthcare/insurance field.
• Computer skills including Microsoft Office, proficiency with Excel, and ability to proficiently learn new software programs.
• Knowledge of Medicaid rules and HIPPA regulations.
• Ability to understand and communicate effectively and professionally in reading, writing, and speaking the English language.

• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Employee Assistance Program (EAP)
• 403(b) retirement plan with company match
• Life and disability insurance
• Paid Time Off (PTO)

• Child Serve partners with families to help children with special healthcare needs live a great life.
• Child Serve is a leading pediatric healthcare provider with Iowa’s only children's specialty hospital, offering a variety of services and programs to meet each child’s unique needs.
• Child Serve’s four key specialty areas include: complex medical care, pediatric rehabilitation, autism and behavioral health, and community-based services. With a coordinated approach to care delivery, services are interwoven and streamlined, so families can address their child’s needs in one location.
• Established in 1928, Child Serve proudly provides more than 30 pediatric specialty services to nearly 6,000 children in Iowa each year.

Child Serve is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email careers. Child Serve is an Equal Opportunity Employer.