Technical Customer Service Representative

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Technical Customer Support Representative to work at a premier client in Johnston, IA. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Salary/Pay Rate/Compensation: $19.50/hour — 2 year contract

Why you should apply to be a Technical Customer Support Representative:

• Competitive pay rate of $19.50/hour with a long-term, 2-year contract

• Opportunity to support innovative agriculture technology solutions for a leading industry client

• Collaborative work environment with modern facilities

• On-site role offering growth and continuous learning in technical support

• Be part of an industry that makes a difference in global food production

What’s a typical day as a Technical Customer Support Representative? You’ll be:

• Providing high-quality technical support to dealers and customers via phone, email, and chat

• Documenting and managing support cases while delivering solutions for over 80 agriculture technology products

• Troubleshooting technical issues, ensuring customer satisfaction, and offering technical guidance

• Collaborating with a team and reporting to the Support Team Lead

This job might be an outstanding fit if you:

• Have a strong customer service background and a passion for helping others

• Possess excellent troubleshooting skills with consumer technology and data management experience

• Hold a relevant degree preferred; if not, a technical certification is required

• Are tech-savvy and eager to work with a wide range of technology products

• Can work flexible shifts between 7am and 7pm, Monday through Friday, and are available onsite in Johnston, IA

What happens next?

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Technical Customer Support Representative today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.  () for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to…