Payroll Manager

Network Support Center 5508 NW 88th St Johnston, IA 50131, USA

• Lead, mentor, and develop payroll team members to build a high‑performing, service‑driven department.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Establish clear goals, expectations, and performance standards for the payroll function.

• Oversee end‑to‑end payroll processing for all employee groups, ensuring accuracy, timeliness, and compliance with internal policies and regulatory requirements.
• Maintain expertise in IRS, DOL, and FLSA regulations; collaborate with the Controller, CFO, and Chief Culture Officer to ensure adherence to evolving requirements.
• Partners with the Benefits team to ensure deductions and billings are reconciled and accurate.
• Partners with the Chief Culture Officer to update team member policies and pay practices.
• Serves as Wesley Life’s primary payroll contact, including communication with federal, state, and local agencies.
• Maintain and enhance payroll systems, workflows, and internal controls.
• Review payroll reports, audit data, and resolve discrepancies promptly.
• Oversee payroll tax filings, wage garnishments, benefit deductions, and year‑end reporting (W‑2s, etc.).
• Supports Payroll‑Based Journal (PBJ) submissions.

• Stay current with federal, state, and local wage and hour regulations.
• Ensure payroll practices adhere to legal, financial, and audit standards.
• Partner with HR, Finance, and internal audit to support policy development and ensure alignment.

• Identify opportunities to automate, streamline, and modernize payroll processes.
• Collaborate with HRIS and IT teams on system upgrades, integrations, and enhancements.
• Implement best practices to enhance accuracy, efficiency, and the employee experience.

• Serve as a trusted partner to HR and Finance, offering insights, reporting, and guidance related to payroll data.
• Provide exceptional customer service to employees by resolving payroll inquiries with professionalism and clarity.

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field (or equivalent experience).
• 5+ years of payroll experience, including at least 2 years in a supervisory or management role.
• Strong knowledge of payroll regulations, tax rules, and wage‑and‑hour laws.
• Experience with major payroll or HRIS systems, preferably UKG.
• High level of accuracy, attention to detail, and analytical ability.

• Certified Payroll Professional (CPP) or similar certification.
• Experience in multi‑state payroll or a complex organizational structure.
• Experience leading process redesign or transformation initiatives.
• Integrity & Accountability: Leads with transparency and demonstrates strong judgment.
• Strategic Thinking: Sees the big picture while managing operational details effectively.
• Change Leadership: Drives improvements and manages change with confidence and clarity.
• Communication: Clearly explains payroll matters to both technical and non‑technical audiences.
• Employee‑Centered Mindset: Prioritizes accuracy, service, and responsiveness.

Equal Opportunity Employer
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