Collections​/Customer Service Representative

Position: Collections / Customer Service Representative
Kforce has a client that is seeking a Collections/Customer Service Representative in Johnston, RI.

Key Responsibilities:

* Manage intercompany and internal collections, ensuring timely resolution of outstanding balances

* Communicate with internal stakeholders in the U.S. and Brazil regarding receivables and payment status

* Reconcile intercompany accounts and research discrepancies

* Monitor aging reports and follow up on past-due balances

* Maintain accurate documentation of collection activity in ERP systems

* Collaborate with Accounting and Finance teams during month-end close

* Support process improvements related to internal billing and collections
* 1-3+ years of experience in collections, accounts receivable, or accounting support

* Proficiency with Excel and ERP systems

* Fluency in English and Portuguese (spoken and written)

* Strong communication skills and attention to detail

Preferred Qualifications:

* Experience with intercompany or internal collections preferred

* Experience in a multinational or shared services environment

* Exposure to month-end close and intercompany accounting processes