Recovery Collections Leader
Job in
Johnston, Providence County, Rhode Island, 02919, USA
Listed on 2026-05-22
Listing for:
Citizens Bank
Full Time
position Listed on 2026-05-22
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Citizens Bank is looking for a Collections Lead to oversee operational controls and drive process improvement within the Recovery team. The role includes resolving operational issues, conducting problem-solving sessions, and motivating team members. Ideal candidates should have over 2 years in customer service or collections experience with strong negotiation skills.
This position requires a focus on risk management and customer service excellence, ensuring team performance aligns with business goals. The role offers a Monday to Friday schedule with generous benefits.
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