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Estate Services Concierge - White-Glove Banking Ops
Job in
Johnston, Providence County, Rhode Island, 02919, USA
Listed on 2026-07-03
Listing for:
Citizens Bank
Full Time
position Listed on 2026-07-03
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Citizens Bank is seeking a Servicing Ops Estate Universal Operator in Johnston, RI. The role involves creating positive interactions with customers during sensitive times, managing multiple requests related to deceased accounts, and delivering empathetic service through calls and chats.
The ideal candidate has a strong background in customer service, a detail-oriented mindset, and the ability to thrive in a fast-paced environment. A high school diploma is required, and an associate degree is preferred.
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