Client Services Specialist
Job in
Johnston, Providence County, Rhode Island, 02919, USA
Listed on 2026-07-12
Listing for:
Axelon Services Corporation
Full Time
position Listed on 2026-07-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Meet and exceed department service and quality standards while maintaining consistent communication with external customers and colleagues;
Perform root cause analysis to identify potential solutions and process improvement opportunities for recurring service issues;
Support the implementation of solutions to improve service level, decrease operational effort, and enhance the overall company experience;
Serve cash management, ACH, and commercial card customers via requests received by telephone, chat, or email;
Research and train clients on all products offered
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