Client Services Specialist

Client Services Specialist

Our client, a leading organization in the financial services industry, is seeking a Client Services Specialist to join their team. As a Client Services Specialist, you will be part of the customer support department supporting client engagement and service delivery. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.

Location:

Johnston, RI

Shift: Hours Per Shift: 4, Monday - Friday 11am - 3pm

What's the Job?

• Provide exceptional customer service and support to clients via phone and email
• Assist clients with inquiries, account issues, and service requests
• Maintain accurate and detailed records of client interactions
• Collaborate with team members to resolve client concerns efficiently
• Contribute to continuous improvement initiatives to enhance service quality

What's Needed?

• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment
• Strong organizational and time management skills
• Basic proficiency with computer systems and data entry
• Willingness to learn and adapt to new processes

What's in it for me?

• Opportunity to work with a reputable organization in the financial sector
• Supportive team environment focused on professional growth
• Consistent work schedule with daytime hours
• Engagement in meaningful work supporting clients
• Potential for future career development within the organization

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent  specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our Power Suite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.