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Hybrid Estate Servicing Specialist

Job in Johnston, Providence County, Rhode Island, 02919, USA
Listing for: Citizens Bank
Full Time position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 42000 - 63000 USD Yearly USD 42000.00 63000.00 YEAR
Job Description & How to Apply Below

Citizens Bank is seeking an Servicing Ops Estate Specialist to assist estates and representatives with empathetic, compliant service. You will handle inbound/outbound calls and chats, gather information, and drive case resolution for estate-related products.

The role requires strong communication, active listening, and problem-solving abilities. Hybrid schedule with 4 days in office and 1 day remote, in Rhode Island.

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