Senior Business Systems Analyst – Loan Closing, Booking & Servicing

Job Title:
Senior Business Systems Analyst – Loan Closing, Booking & Servicing

Experience: 8+

Location: Onsite/Hybrid
- Iselin NJ/Johnston RI

Role Summary

We are seeking a Senior Business Systems Analyst (BSA) to support Loan Closing, Booking, and Servicing transformation initiatives within Commercial Banking Loan Operations. This role works closely with Loan Operations, Closing, Servicing, Documentation, Credit, and Technology teams to translate complex operational workflows into clear JIRA epics, user stories, and functional requirements that enable accurate, compliant, and scalable loan processing.

Key Responsibilities

• Partner with Loan Operations, Closing, Booking, and Servicing teams to gather, analyze, and document business requirements
• Analyze current-state loan operations workflows and identify gaps and inefficiencies
• Translate requirements into JIRA epics, features, user stories, and acceptance criteria aligned to operational controls and SLAs
• Support loan closing, deal setup, booking, funding, disbursements, and post-close activities
• Document documentation dependencies, approvals, data capture, and validation requirements
• Support end-to-end loan servicing including payments, interest accruals, fees, amendments, renewals, and paydowns
• Act as a liaison between Operations, Credit Risk, Documentation, and Technology teams
• Support agile delivery through backlog grooming, sprint planning, UAT, and operational readiness

Required Qualifications & Skills

• 8–12+ years of experience as a Business Systems Analyst in Commercial Banking Loan Operations
• Strong understanding of the end-to-end loan operations lifecycle (closing, booking, funding, servicing, amendments)

Hands-on experience with:

• AFS
• LoanIQ
• Info Lease
• Asset-Based Lending (ABL)

Proven experience working directly with Loan Operations, Closing, and Servicing SMEs

• Strong experience translating operational workflows into JIRA user stories and acceptance criteria
• Excellent stakeholder communication, facilitation, and documentation skills

Preferred Qualifications

• Experience with commercial loan platforms or core banking systems
• Familiarity with regulatory, audit, and compliance requirements in loan operations
• Experience supporting large-scale transformation or modernization programs
• Consulting or advisory background

Stratacent is a Global IT consulting and Services firm, headquartered in Jersey City, NJ, USA with offices in UK, Canada, and South Africa and global capability centers (GCC) in Pune and Gurugram in India. Our focus areas include Data and AI, Cloud Services, Automation, IT Operations, Application Development, and Information Security.

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Global managed services firm assisting customers with digital transformation, including data and analytics, cloud services, automation, and IT service management.

Employee Benefits:

Stratacent is an equal opportunity employer. As such, to the extent defined by federal, state, and municipal law, Stratacent will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factor protected by law.