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First Line Risk Manager - Data & Analytics

Job in Johnston, Providence County, Rhode Island, 02919, USA
Listing for: Citizens
Full Time position
Listed on 2026-05-16
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst, Financial Compliance
  • Management
    Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 83000 - 111000 USD Yearly USD 83000.00 111000.00 YEAR
Job Description & How to Apply Below

Description

As a part of our team, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself! As the First Line Risk Manager
, you will represent the first line of defense and play a key role in identifying, managing, and mitigating the risk and compliance control environment. You will develop practical solutions to improve the risk management process at Citizens by utilizing ongoing risk assessment processes (both formal and informal) to identify areas for enhancement. You will collaborate with business lines to define and implement risk and remediation activities, track events to ensure appropriate action is taken, and work closely with the Sr Manager of First Line Risk and other risk Officers to organize and initiate investigations into control failures and related issues.

You will support change control efforts by assessing and documenting when applicable, and maintain up-to-date knowledge of regulatory, statutory, and legislative requirements to ensure compliance with all applicable requirements. Most importantly, at Citizens we’re more than a bank and you’ll experience new things, create new opportunities, think beyond your role, and make an impact!

Primary Responsibilities
  • Proactively reach out to Business management, Business Unit Risk Management, Legal, and the larger Risk community to offer support and assistance in compliance related matters to ensure an open, adequate and effective risk management culture.
  • Establish a strong working relationship with the respective Business Unit Risk Management teams to advance the culture and effectiveness of a synchronized approach to risk management in respect of current, new or emerging applicable banking law and regulation as well as internal corporate compliance policy and procedures.
  • Using internal protocols, identify compliance issues, analyze the risk based on knowledge of the business and the current regulatory environment, and escalate to the CCO, and/or First Line Risk Team Lead based on severity of the risk(s).
  • Consult with the Business Management and colleagues regarding the design and implementation of key strategic initiatives and business changes to provide tactical regulatory/compliance advice and recommendations.
  • Work with Central Compliance team to understand upstream risks and new and changing regulatory information, assess the impact to Citizens based on knowledge of products, services, and processes, communicate requirements to the Business Units, and help drive prioritization of the changes.
  • Assist in the review and resolution of customer dissatisfactions and complaints related to either the retail broker or dealer.
Required Qualifications
  • 8+ years of financial services experience, with 4+ years’ experience in commercial credit relationship management, underwriting/portfolio management, credit approval, credit policy, commercial risk (first, second, or third-line), or similar functions.
  • Ability to be equally effective in performance of rote duties as well as high-touch analytic work depending on the needs of the given week/month/quarter.
  • Strong written and verbal communication skills.
  • Advanced use of MS Office Suite (Word, Excel, Powerpoint).
  • Familiarity with business intelligence tools such as Cognos, Tableau, Web Focus, etc.
Education
  • Bachelor's Degree.
  • MS (Finance or related), MBA, and/or advanced industry certification (e.g. CFA/FRM designations).
Hours and Work Schedule

(4 days in office, 1 day remote). Hours per Week: 40.

Work Schedule:

Monday-Friday.

Pay Transparency

The salary range for this position is $83,000-$111,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

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