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Client Services Specialist

Job in Johnston, Providence County, Rhode Island, 02919, USA
Listing for: Axelon Services Corporation
Full Time position
Listed on 2026-07-12
Job specializations:
  • Finance & Banking
  • Customer Service/HelpDesk
Job Description & How to Apply Below
Axelon Services Corporation -  - Responsibilities:
Serve cash management, ACH, and commercial card customers via requests received by telephone, chat, or email;
Research and train clients on all products offered;
Independently service both internal and external customers on a wide variety of commercial card, ACH, and cash management products, services, and technical issues through all incoming channels;
Diagnose, prioritize, resolve, and/or escalate all technical, system, or procedural issues;
Partner with various operational support staff in the reconciliation of client problems while attempting to limit future occurrences
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