Client Services Specialist

We are seeking a high-energy professional to join our team as a Commercial Services Specialist. In this role, you will be the primary point of contact for our high-value Treasury and Cash Management clients, providing expert support via telephone, email, and chat. You will act as a consultant and technical advisor, researching complex issues and training clients on our ACH and Commercial Card platforms.

If you are a proactive problem-solver who enjoys building relationships and mastering technical workflows, we want to meet you.

Salary: $24.14 - $24.15 per hour

Shift: First

Work hours:

10 AM - 6:30 PM

Education:

High School

• Serve Cash management, ACH and Commercial Card customers via request received by telephone, Chat or email.
• Research and train clients on all products offered.
• Independently service both internal and external customers on a wide variety of Commercial Card, ACH & cash management products, services and technical issues through all incoming channels.
• Diagnose, prioritize, resolve and/or elevate all technical, system, or procedural issues.
• Partner with various operational support staff in the reconciliation of client problems while attempting to limit future occurrences.
• Proactively advise management of impending problems or obstacles to meeting service standards.

• Client Service
• Basic Software Skills
• Verbal Communication
• Call Center Support (1 year of experience is required)

• Years of experience: 2 years
• Experience level:
  Experienced

• Experienced
• 2 years

• High School (required)

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact .

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.