Senior Enterprise Incident Manager; Hybrid
Job in
Johnston, Providence County, Rhode Island, 02919, USA
Listed on 2026-07-13
Listing for:
Citizens Bank
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Citizens Bank seeks a Principal Service Management Specialist to lead enterprise incident management, governance, and automation initiatives. You will partner with technology, risk, architecture, and engineering to strengthen service stability and recovery.
Ideal candidates have 5+ years in IT service management within regulated environments and hands-on Service Now experience. The role supports hybrid work schedules across multiple hub locations, including Johnston, RI, with on-site and remote
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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