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Senior Incident & Service Management Lead
Job in
Johnston, Providence County, Rhode Island, 02919, USA
Listed on 2026-07-13
Listing for:
Citizens
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Citizens is seeking a Principal Incident Manager to provide strategic leadership in enterprise service management with a focus on incident management, resilience, governance, and automation. The role partners across technology, risk, architecture, and engineering to strengthen service stability and accelerate restoration in a highly regulated environment.
Key responsibilities include leading high-impact incident responses, maturing service management practices, and driving cross-functional
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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