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Client Services Specialist
Job in
Johnston, Providence County, Rhode Island, 02919, USA
Listed on 2026-08-01
Listing for:
HireTalent
Full Time
position Listed on 2026-08-01
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Provide outstanding client support via phone, email, and chat for Commercial Card, ACH, and Cash Management customers;
Research, troubleshoot, and educate clients on products, services, and system functionality;
Independently resolve customer inquiries related to Commercial Card, ACH, and Cash Management products, technical issues, and service requests;
Diagnose, prioritize, resolve, and escalate technical, system, or procedural issues as needed;
Perform root cause analysis to identify recurring issues and recommend process improvements
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