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Retirement Services Ops & Process Improvement Analyst

Job in Johnston, Providence County, Rhode Island, 02919, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-17
Job specializations:
  • IT/Tech
  • Business
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Citizens is seeking a Servicing Ops Analyst for the Retirement Services department in Johnston, RI. The role focuses on day-to-day processing support and leading digitization/re-engineering efforts while ensuring regulatory compliance and accurate account handling.

The analyst will scrutinize processes, drive continuous improvements, and apply strong system knowledge to support cross-functional teams and external partners. A detail-oriented, customer-focused mindset is essential.

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