Senior Amazon Connect Architect: IVR, AI & CRM
Job in
Johnston, Providence County, Rhode Island, 02919, USA
Listed on 2026-08-28
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Consultant, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Tata Consultancy Services in the United States is seeking a senior AWS/Contact Center Architect to lead Amazon Connect implementations for voice, chat, and IVR. You will shape enterprise solutions and drive modernization in collaboration with business and tech teams.
Applicants should have deep Amazon Connect expertise, extensive AWS service knowledge, and proven experience integrating CRM platforms. This role demands security and compliance focus across multi-channel contact center environments.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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