Distinguished Architect - Enterprise Stability & Resilience Engineering - Citizens

Description

4 Days in the office from any of our locations in Johnston RI, Dallas TX, Nashville TN, Iselin NJ, Westwood or Medford MA, or Phoenix AZ and couple other locations

Role is not relocation eligible.

The Distinguished Architect for Enterprise Stability & Resonance Engineering is a senior technical leader responsible for defining and driving the enterprise architecture, engineering capabilities, standards, and strategies that enable resilient, reliable, secure, recoverable, and high-performing customer journeys across the organization.

This role is fundamentally different from traditional enterprise, cloud, infrastructure, platform, or application architecture positions. The successful candidate must be capable of understanding business domains, customer behaviors, end-to-end customer journeys, and complex technology ecosystems to identify systemic risks and architect enterprise-wide resilience capabilities.

The Distinguished Architect will partner closely with the Director of Enterprise Stability & Resonance Engineering to establish the future-state strategy, architecture, governance model, engineering controls, and automation capabilities required to improve operational resilience across the enterprise.

The ideal candidate combines deep software engineering expertise, enterprise architecture leadership, business acumen, and systems thinking to create resilience-by-design, reliability-by-design, security-by-design, and recoverability-by-design capabilities that become embedded into the organization's engineering practices.

• Define the enterprise architecture vision and strategy for Stability, Resilience, Reliability, Recoverability, Security, and Performance Engineering.
• Develop reference architectures, engineering standards, patterns, frameworks, and reusable capabilities that improve enterprise resilience.
• Architect resilience capabilities across critical customer journeys, business functions, and technology ecosystems.
• Identify systemic risks, architectural vulnerabilities, concentration risks, failure points, and operational dependencies across the enterprise.

• Develop deep understanding of business domains, customer journeys, customer behaviors, and critical business capabilities.
• Create end-to-end technology and business capability maps spanning channels, applications, APIs, middleware, data platforms, infrastructure, and third-party services.
• Analyze customer journeys to identify failure scenarios, recovery gaps, resiliency weaknesses, and customer-impact risks.