More jobs:
Service Manager
Job in
Johnston, Providence County, Rhode Island, 02919, USA
Listed on 2026-06-02
Listing for:
Grieco Hyundai
Full Time
position Listed on 2026-06-02
Job specializations:
-
Management
Client Relationship Manager, Program / Project Manager, Operations Manager, General Management
Job Description & How to Apply Below
A Service Manager will need to fulfil the following important duties and responsibilities to excel at their job:
* Developing and implementing service standards and procedures for the service delivery department
* Setting up and maintaining the service desk
* Supervising other members of the service delivery team
* Maintaining customer relationships and improving response and delivery times
* Updating service methods to improve overall efficiency
* Resolving any service problems and customer complaints
* Conducting periodic appraisals of team members and identifying areas for improvement
* Creating and presenting regular reports to senior management
* Developing contracts for Commercial Contractors and Developers who have ongoing rental or purchase needs
* Instructing customers on equipment operation, care and maintenance
* Inspecting rental equipment on return, looking for any damage and returning deposits
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