Project and Platform Specialist

Job Description:

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies.

They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

Schedule & Location This role will be located at our headquarters facility located in Johnston, Rhode Island. This is an office-based position with flexibility to work remotely depending on business needs.

Domestic relocation assistance is available.

About The Job The Project & Platform Specialist independently manages small to medium-scale projects and supports the administration, configuration and enablement of the organization’s portfolio and project management platform. The role partners with teams and stakeholders to deliver key projects, standardize ways of working, and ensure effective planning, tracking, and reporting. Depending on assignment, this role focuses primarily on project delivery, platform administration and enablement, or a blend of both.

When focused on platform administration and enablement, this role operates at the enterprise level — supporting platform standards and adoption across the organization — or within a specific department, supporting localized workflows, reporting, and ways of working.

Project Leadership and Delivery:
Act as Project Manager for small to medium-scale projects; partner with business leads, program managers, teams, subject matter experts and portfolio managers; establish structure; lead the project team; coordinate dependencies; manage risks; communicate status; and orchestrate successful and timely execution on stated objectives. Platform Enablement and Adoption:
Lead the onboarding, training, and enablement of teams and individuals onto the platform; drive adoption of standardized practices; coach and support end-users on how to set up, use, and maintain their work to standard; monitor adoption and data quality and flag gaps to leaders; and design and deliver reporting that translates platform data into actionable insights. Platform Administration and Configuration:
Administer the portfolio and project management platform at the enterprise or group level; manage platform structures, access, and governance processes; ensure the quality, hygiene, and consistency of how work is set up and maintained across projects and programs; configure templates, forms, workflows, dashboard; build and maintain platform automations, integrations, and advanced configurations; and recommend improvements that strengthen how systems is operating.

Continuous Improvement:
Champion project management and platform standards and best practices across the organization. Participate in activities to continuously improve project management and platform standards and best practices across the organization. Serve as a resource to individuals looking to learn and practice project management within FM.

Qualifications:

3+ years of experience in project management roles with a successful track record of independently delivering projects 2+ years of experience configuring and administering a portfolio and project management platform (i.e. Workfront) preferred Experience supporting platform adoption, team onboarding, and end-user enablement a plus! Skills Leadership:
Steady and dependable, taking ownership of project delivery and platform outcomes, setting clear expectations, following through, and creating an environment where team members and end-users feel supported and accountable. Keeps things moving without needing to be directed. Planning & Organizing:
Organized and methodical, naturally bringing structure and consistency to everything they touch, managing competing priorities across project delivery and platform operations…