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IRA Servicing Operations Leader – Hybrid

Job in Johnston, Providence County, Rhode Island, 02919, USA
Listing for: Citizens
Full Time position
Listed on 2026-08-03
Job specializations:
  • Management
    Operations Management, Risk Manager/Analyst, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 110000 - 140000 USD Yearly USD 110000.00 140000.00 YEAR
Job Description & How to Apply Below

Citizens is seeking a Servicing Operations Manager for the Retail Retirement Servicing group. You will lead a 12–15 person team, directing end-to-end IRA servicing including accounts, withdrawals, and tax withholding while ensuring adherence to regulatory standards.

You will drive process improvements, manage risks, and collaborate with Branch and Contact Center teams to deliver high‑quality customer experiences and efficient operations.

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