Restaurant General Manager

Leading Strong Teams. Delivering the Complete T’s Experience.

• Department: Store Management / Operations
• Reports To: Operations Manager and Owners
• Supervision Exercised: Restaurant management team and team members assigned to the restaurant
• Pay Range: $65, annually
• Bonus Eligibility: Eligible for a quarterly management bonus opportunity of up to 10% of annual salary, subject to eligibility requirements, company policy, and plan terms.

T’s Restaurant Group is a growing, family-owned restaurant group and Rhode Island tradition since 1982, with locations in Cranston, East Greenwich, and Narragansett. We are proud to serve fresh breakfast and lunch while supporting local purveyors, New England products, sustainable choices, and partnerships with family-owned farms and businesses whenever possible.

At T’s, we believe exceptional guest experiences begin with exceptional people. We are devoted to creating a workplace built on gratitude, respect, safety, and belonging, where team members feel welcomed, supported, inspired to grow, and connected to the hospitality, quality, and community that have made T’s a Rhode Island favorite for generations.

At T’s Restaurant Group, we are proud to offer a supportive workplace, growth opportunities, and benefits designed to support our team members both at work and at home.

Grow Your Career

• Ongoing training, leadership development, and advancement opportunities
• Internal promotion opportunities
• Annual performance reviews

Work-Life Balance

• Daytime-only restaurant operations — no late nights
• Flexible and predictable scheduling
• Thanksgiving and Christmas Day off through our “Home for the Holidays” benefit
• Meal benefits whether working, off the clock, or visiting any T’s location
• Tickets at Work® discounts on travel, entertainment, attractions, shopping, hotels, sporting events, and more
• Positive, supportive, team-oriented work environment

Financial & Wellness Benefits

• Employee Assistance Program (EAP)
• 401(k), subject to plan eligibility
• Pet Insurance
• Accident Insurance, subject to plan eligibility

Full-Time Benefits (Eligibility requirements apply)

• Medical Insurance
• Vision Insurance
• Life Insurance

The Restaurant General Manager is the senior leader responsible for the entire restaurant. This role has overall accountability for front-of-house and back-of-house operations, the management team, team member performance, guest experience, food quality, safety, cleanliness, financial results, staffing, training, and execution of company standards.

The Restaurant General Manager leads through the restaurant’s managers and team leads while remaining hands‑on and visible in daily operations. Success requires strong leadership across hospitality and culinary operations, clear communication, sound judgment, proactive planning, and the ability to build an accountable, engaged team that consistently delivers T’s standards.

• High school diploma or equivalent required; culinary, hospitality, business, or restaurant management education preferred.
• Minimum of 3 years of restaurant management experience with demonstrated responsibility for both front‑of‑house and back‑of‑house operations preferred.
• Experience leading managers, supervisors, and hourly team members in a full-service restaurant environment.
• Strong working knowledge of restaurant operations, hospitality, food preparation, food safety, sanitation, staffing, scheduling, labor management, purchasing, inventory, cash controls, and financial reporting.
• Ability to recruit, coach, train, communicate expectations, manage performance, and hold leaders and team members accountable in a respectful and professional manner.
• Strong business judgment and ability to analyze sales, labor, food cost, waste, guest feedback, and operational trends to improve restaurant performance.
• Strong communication, organization, problem‑solving, collaboration, and decision‑making skills.
• Computer proficiency and ability to use company systems, including POS, scheduling, payroll, inventory, reporting, and communication tools.
• Food Safety Manager, Alcohol Service, and First Aid certifications…