Night Replenishment Manager

Position Purpose

Night Replenishment Managers (NRM) are members of the store leadership team and oversee freight handling activities. NRMs supervise the freight unload, pack out, and pack down processes, communicate priorities, ensure nightly tasks are completed, and freight moves smoothly throughout the store. This position will teach, coach, and train associates on The Home Depot policies and procedures and ensure all associates work safely at all times.

When NRMs are the only manager available, they make business and associate decisions in partnership with appropriate resources and following SOPs. NRMs provide input to Store Manager and Assistant Store Managers on associate performance through ongoing performance management and talent planning discussions. Although the NRM has no direct reports, they participate in the selection process as needed. Each associate is responsible for maintaining a safe environment by following all safety policies and standards, completing specified safety training, promptly correcting hazards, and acting to protect themselves, co‑workers, vendors, and customers.

• People – Provide in‑moment coaching based on observations and behaviors; partner with Night Operations ASMs on formal performance conversations and discipline. Recognize associates for demonstrating expectations using tools such as BRAVO / Homer. Conduct quality walks of recently completed tasks, walk off‑shelf merchandising locations, and ensure areas are set per MAP or regional direction. Ensure associates complete training requirements, provide input to the Night Operations ASM on performance, and participate in talent planning and hiring.
  
  Approve and address missed punches, variances, schedule changes, and communicate with Night Operations ASM and SM about follow‑up actions. Maintain store standards and hold associates accountable for all company policies.
• Replenishment – Partner with Night Operations ASM to drive efficiencies and overnight productivity. Directly supervise the Consistent Unload, Directed Packout, and Purge Pack down processes. Execute quality walks to confirm correct process completion. Ensure all trucks and trailers are received and unloaded timely and efficiently. Manage freight packing out or overhead placement quickly and efficiently. Clean trash and ensure the store is ready for opening at the end of the shift.
  
  Prioritize and communicate messages and tasks to all associates and leaders in store.
• Safety – Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines. Complete required safety training courses and enforce prevention policies. Use proper PPE, demonstrate lifting techniques, and guide associates on safe practices. Obey safe distance rules around lift equipment, correct unsafe conditions immediately, and assist customers shopping safely. Ensure complete store checklists, verify issue correction, and implement preventative actions.
  
  Recognize safe behavior in associates.
• Shared Manager On Duty – Perform closing and MOD tasking as well as other whole‑store responsibilities. Conduct hand‑off walk with the prior MOD, identify focus areas, validate daily store priorities with ASMs and SMs, and ensure checklists are completed on time. Provide input on equipment and machine functionality, review events and ads, and partner with appropriate teams as required.

• This position typically reports to Store Manager
• This position has 0 direct reports

• No travel required

• Requires intermittent periods of continuous physical exertion such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.

• Located in a comfortable indoor area. Any unpleasant conditions are infrequent and not objectionable.

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

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• High school diploma and/or GED.

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• Action Oriented
• Directs Work
• Builds Effective Teams
• Drives Engagement