Process Automation Senior Developer

Citizens Financial Group, Inc. (CFG) seeks a Process Automation Senior Developer for its Johnston, Rhode Island location.

• Lead the design, development, implementation, and support of enterprise Robotic Process Automation (RPA) solutions for the Robotics Process Automation Team.
• Plan, analyze, design, develop, test, and deploy end‑to‑end automation solutions that drive process optimization, operational efficiency, and value delivery across multiple business lines within consumer, commercial and private banking.
• Collaborate with Business Improvement Consultants, Business Analysts, and subject‑matter experts to gather business and system requirements, understand process maps, and define use cases targeted for automation.
• Translate requirements into Process Definition Documents (PDD), Solution Design Documents (SDD), and detailed test scripts using Task Mining, Microsoft Visio, Lucid, and Confluence.
• Design and develop automation solutions using UiPath Studio and UiPath Orchestrator, built on a custom enterprise framework based on UiPath's RE‑Framework.
• Build reusable components, shared libraries, and code templates to enable standardized, scalable automation development across the team.
• Develop Intelligent Document Processing (IDP) solutions using UiPath Document Understanding, including document classification, ML‑based data extraction, and human‑in‑the‑loop validation workflows.
• Implement API integrations within automation workflows, connecting with enterprise systems, RESTful web services, and cloud platforms including Azure Cognitive Services.
• Write custom scripts in C#.NET and  to resolve complex automation logic and extend platform capabilities.
• Participate in solution design reviews and tollgate reviews to ensure solutions meet architectural standards, governance requirements, and business needs.
• Partner with IT Architects and senior stakeholders to validate alignment with enterprise architecture and security standards.
• Support migration of legacy automations from Blue Prism to UiPath, including re‑architecture and re‑development aligned with the team's custom framework.
• Execute unit testing, integration testing, and user acceptance testing (UAT) to ensure quality and completeness prior to production deployment.
• Monitor and maintain automation post‑implementation, resolve production issues, and ensure smooth business operations using UiPath Orchestrator.
• Maintain comprehensive documentation including runbooks, operational procedures, and technical documentation within Confluence.
• Contribute to the development and enforcement of coding standards, release frameworks, and testing best practices.
• Utilize Agile methodologies, including Scrum & Kanban, and track work using Jira to ensure efficient development, integration, and adoption of RPA solutions.

At least a Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or closely related field and 3 years of experience as a Senior Robotic Process Automation Analyst, RPA Developer, or a closely related position involving robotics process automation (RPA).

Must have 3 years of experience with:

• Designing, developing, testing and implementing applications using RPA Software, including Blue Prism and UiPath;
• Utilizing programming languages including C#, , VBA, Python to build custom code stages and libraries to achieve process automation;
• Designing and developing components which consume SOAP and REST based APIs;
• Developing application/automation components including UiPath forms, email libraries, table extraction using scripting languages, including HTML, CSS, JavaScript;
• Utilizing SQL queries, stored procedures, databases, including Oracle, and MySQL to store, maintain, and extract business data;
• Utilizing Blue Prism Control room and UiPath Orchestrator to perform session management, debug process solutions, monitor jobs and work queues;
• Utilizing OCR (Optical Character Recognition) techniques in UiPath and surface automation in Blue Prism to build automations to extract data from thin client/virtual machine environments and scanned documents;
• Utilizing intelligent document processing models such as…