Marketing and Administrative Assistant

Position:
Marketing & Administrative Assistant Reports to CEO and Marketing Manager Company Overview

Exodus Moving and Storage is a locally owned and operated moving and storage company with a legacy of 30 years serving the Northern Colorado region. Our deep commitment to ethical excellence, exceptional service, and community engagement has firmly established us as a trusted partner for all your moving and storage needs.

Exodus Moving & Storage is seeking a detail-oriented and organized Administrative and Marketing Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office and contribute to our company's overall efficiency and success. The Administrative and Marketing Assistant will provide essential administrative support to marketing and office teams, ensuring that daily tasks are executed accurately and efficiently.

• Office Management:
• Maintain a clean and organized office environment.
• Manage office supplies and place orders as needed.
• Coordinate maintenance and repairs for office equipment.
• Reception and Communication:
• Greet visitors, answer phone calls, and respond to inquiries professionally and courteously.
• Handle incoming and outgoing mail and packages.
• Distribute incoming faxes and emails to the appropriate personnel.
• Scheduling and Calendar Management:
• Maintain and update the Business Development calendar in Outlook and CRS system for employees engaging in public relation events.
• Marketing Data Entry and Record Keeping:
• Accurately input data into spreadsheets, databases, and company systems.
• Organize and maintain digital and physical records and files.
• Assist in creating and maintaining various reports.
• Successfully craft and send timely personal communications of customer referrals and Realtor communication for Marketing Manager, CEO and President.
• Collecting information and requesting input from appropriate, designated office staff. Includes but not limited to schedule estimates, moves, claims, etc.
• Marketing Support:
• Coordinate approved Exodus community outreach events
• Ensure timely implementation of approved advertising and communication campaigns by optimizing contracted services and social media platforms.
• Post replies to Customer Reviews through Google, Birdseye, Facebook.
• Event preparation, attendance, and setup support
• Organizing promotional materials for community outreach and campaigns
• Administrative Support:
• Assist with administrative tasks, including filing, photocopying, and scanning documents.
• Prepare and edit documents, letters, and reports as needed.
• Collaborate with other team members to complete tasks efficiently.
• Customer Service:
• Provide exceptional customer service to customers and affiliates.
• Address inquiries and requests promptly and professionally.
• Special Projects:
• Assist with special projects and tasks as assigned by management.
• Research and compile information as required.
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking: Talking to others to convey information effectively.
• Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
• Writing: Communicating effectively in writing as appropriate for the needs of the company.
• Coordination: Adjusting actions in relation to others' actions.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Time Management: Managing one's own time and the time of others.

• Team attitude; ability to work amicably with crew and office staff to optimize outcomes.
• Participate and support team-based decision making process to ensure the best, results-oriented outcomes for the company.
• Display mutual respect for every person – drivers, crew, staff, customers
• Professional attitude and behavior
• Ability to improvise and adapt to the demands of the day with a good attitude
• General knowledge of all aspects of moving & storage industry, preferred, or ability and willingness to learn.
• Good customer service skills and phone etiquette
• Comply with all Exodus’ policies and procedures as outlined in the Employee Handbook.

• High school diploma or equivalent; additional education or certifications are a plus.
• Proven experience as an administrative assistant or in a related role.
• Proficiency in MS Office suite (Word, Excel, Outlook).
• Strong organizational and time management skills.
• Excellent communication skills, both written and verbal.
• Attention to detail and the ability to maintain confidentiality.
• Ability to work independently and as part of a team.
• Familiarity with office equipment and procedures.

This is a part-time position with 20-30 hours weekly.

Pay: $23.00 per hour

Hours will vary based on:

• Marketing and event calendars
• Community outreach needs
• Seasonal campaigns and promotions

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