Gun Customer Service - Part-Time

Johnstown Scheels
4755 Ronald Reagan Blvd.
Johnstown, CO 80534, USA

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities:

Accurately and efficiently process customer transactions through registers to itemize and total customer purchases

Collects payment in form of cash, check or credit from customers and able to provide accurate change when needed, and the transaction receipt

Record daily transactions from cash register to balance drawer by counting money at the beginning and end of each shift

Maintain orderly appearance of personal work space and surrounding areas

Assist in entering & processing NICS firearm background checks

Assist with gun room housekeeping

Ability to carry multiple gun boxes up & down stairs

Walking multiple customers across the catwalk to the escalators

Ability to read, write and comprehend simple instructions, short correspondence and memos

Demonstrate multitasking, organization, attention to detail and problem solving skills

Experience in Microsoft Office programs such as Word, Publisher, Excel and Google Docs

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages

Promote the Scheels Visa Rewards card and be able to clearly explain all benefits

Excellent written and verbal communication skills

Ability to complete basic mathematical equations

Ability to deal with problems involving several concrete variables in standardized situations.

Assist with all other duties as assigned

Ensure all paperwork for firearm sales including but not limited to form 4473, licensing, and background checks are completed accurately and thoroughly

Requirements:

Customer Service Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture Approach daily tasks, projects and follow-up communication with energy and sense of urgency Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact Show respect and appreciation for others and Scheels Arrive to work and meetings 10 minutes early

Team Mentality Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability Consistent eagerness to listen, learn, apply knowledge and accept critical feedback Ability to adapt to a changing work environment Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:

The ideal candidate will have a high school diploma or general education degree (GED); and/or 1-3 months of cashiering experience.

Physical Requirements/Lifting Requirements:

The applicant for this position must be at least 18 years of age.

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and…