Gun Customer Service - Part-Time

Overview

Turn your passion for the outdoors, sports, or fashion into a world-class career. At SCHEELS, we don’t just sell gear—we live it. As a leader in the sporting goods industry, we are driven to create the best experience in the USA for our customers. We empower our associates to become true experts through extensive product training, mentorship, and professional development. If you "walk the walk" and love helping others find their next favorite hobby, you belong at SCHEELS.

• Deliver a Seamless Checkout:
  Process customer transactions, manage payments (cash, check, and credit), balance your register drawer daily, and promote the Scheels Visa Rewards card.
• Support Firearm Sales & Compliance:
  Assist with gun room operations by calling in NICS background checks, maintain pristine gun room housekeeping, and ensure high-stakes paperwork like Form 4473 is completed accurately.
• Provide Standout Customer Service:
  Guide customers through the store—including escorting guests across the catwalk—while maintaining an organized, welcoming, and tidy workspace.
• Solve Problems on the Fly:
  Use math, Microsoft Office, and communication skills to calculate discounts, handle multi-step processes, and perform physical tasks like carrying inventory up and down stairs.

• Become an Owner:
  Join our 100% Employee Stock Ownership Plan (ESOP) at no cost. Start earning ownership after your first year (1,000 hours) and become fully vested in three years. 401(k) options available (eligible after your first quarter).
• Best Discount in Retail:
  Enjoy our associate discount on the brands you love.
• Community Impact:
  Get paid to volunteer up to 2 hours per month.

• Culture Fit:
  You arrive early (10 minutes is our standard), bring high energy, and have a genuine desire to help others.
• Skills:
  
  Basic math and communication skills are essential for sales and reporting.
• Physicality:
  This is a