Sales Support Representative

ANT Sales Company, established in 2008, serving the plumbing industry within the Rocky Mountain region. Our dynamic team is dedicated to delivering exceptional service and results. We specialize in residential and commercial plumbing sales, focusing on contractor, architectural, and engineering specifications. Our mission is to represent outstanding products, enhance financial success for our clients, and maintain the highest level of industry knowledge and respect.

Role Description

We are seeking a full-time Sales Support Representative to join our team in Johnstown, CO. This on-site role involves assisting the sales team with customer inquiries, delivering top-tier customer service, and ensuring customer satisfaction. Key responsibilities include managing customer accounts, coordinating product orders, and maintaining strong relationships with clients and internal teams. The role requires proactive problem-solving and a commitment to providing excellent service at all times.

Qualifications

• Strong interpersonal skills to build and maintain positive relationships with clients and team members
• Customer support skills, including the ability to handle inquiries and resolve issues effectively
• Exceptional communication skills to clearly convey information and collaborate with diverse stakeholders
• Experience in delivering a high level of customer service and ensuring customer satisfaction
• Ability to work on-site and as part of a collaborative team
• Basic computer skills and familiarity with CRM or customer management tools
• Prior experience in sales support or the plumbing industry is an advantage