Circulation Clerk

• Execute opening and closing procedures successfully.
• Perform circulation desk duties including checking materials in and out.
• Register library patrons, provide library cards, and maintain the online patron database.
• Enforce the library's policies concerning the circulation of library materials.
• Perform reserve book functions.
• Answer telephone calls in a courteous and helpful manner, routing calls as needed.
• Receive donations and distribute as needed.
• Receive and ship library materials through the courier service and internal delivery channels.
• Assist library users at the self check out stations.
• Promote efficient and effective use of the library by assisting patrons in a friendly, courteous, and knowledgeable manner.

Financial Functions

• Set up and operate the cash register.
• Handle payment for all fees including lost and damaged items.
• Process credit/debit transactions.
• Handle money transactions for the Friends of the Library.
• Close out the day's receipts, count the cash, and reconcile the money from the cash register.
• Assist library users in locating and placing holds on local and system materials.
• Teach library users how to use the online catalog as needed.
• Assist patrons with self check machines as needed.
• Search for materials that have the status of claims returned or intransit.

Additional Responsibilities

• Direct the actions of the circulation pages when a senior circulation staff member is not present.
• File the music CDs, DVDs, and Playaways behind the desk when returned.
• Distribute mail and check in courier and library delivery bags/bins of materials.
• Search for materials that have the status of claims returned or intransit.
• Empty the outside book drops as needed.
• Assist meeting room users with bookings, open meeting rooms, and update schedules as needed.
• Other duties as assigned.

QUALIFICATIONS:

• High school graduate or equivalent.
• Ability to use computers and word processing applications.
• Ability to learn library automated circulation and catalog system.
• Ability to relate to library patrons of all ages in a positive, patient, and effective manner.
• Ability to establish and maintain effective work relationships with co-workers.
• Ability to understand and follow oral and written instructions.
• Ability to communicate effectively.
• Ability to meet the physical requirements of the position.
• Ability to work a variety of hours, including evenings and weekends.
• Ability to operate all equipment necessary to perform job duties.
• Ability to work with minimal supervision