Supplier Management Manager

• Manage the holistic relationship between Capital One and key third parties
• Establish and maintain relationships with internal business customers and assigned suppliers
• Apply knowledge of market trends and industry standards to the assigned supplier portfolio
• Deliver cost, risk, and performance management efforts for third-party relationships
• Identify strategic opportunities for growth and greater return on investment
• Provide strategic and innovative solutions supporting internal customers
• Identify value-generating opportunities such as savings, efficiencies, or revenue growth
• Develop deal strategies and align stakeholders to negotiate products and services
• Serve as a primary point of contact for third parties and manage governance between Capital One and assigned third parties
• Build cross-functional relationships across business units and stakeholders to ensure policy and procedure compliance
• Monitor delivery against third-party contractual obligations
• Manage policy requirements for third-party relationships and lead periodic supplier reviews and assessments
• Identify, evaluate, and engage suppliers; conduct market research, negotiations, supplier management, cost analyses, and procurement strategy alignment
• Limited travel may be required

• High School Diploma, GED or Equivalent Certification
• At least 4 years of experience in Relationship Management, Supplier Management, Project Management, or Process Management, or a combination
• Bachelor's degree or military experience preferred
• Preferred: at least 5 years of experience in Procurement, Sourcing, Operations Management, Risk Management, Project Management, or Process Management
• Ability to develop strategic solutions and deal strategies
• Ability to negotiate products and services
• Ability to manage stakeholder and supplier relationships
• Knowledge of market trends and industry standards relating to supplier portfolios
• Ability to ensure third-party relationships comply with policies and procedures
• Ability to monitor contractual obligations and service levels
• Ability to conduct market research and cost analyses
• Limited travel may be required
• Capital One will not sponsor a new applicant for employment authorization for this position

Demonstrates expertise in Relationship Management, Supplier Management, and Procurement, with a strong focus on developing strategic solutions and negotiating effectively with stakeholders. Proven ability to monitor compliance with policies and contractual obligations while identifying opportunities for cost savings and performance improvements.

• Relationship Management
• Supplier Management
• Procurement
• Negotiation Skills
• Market Research

• Project Management
• Process Management
• Cost Analysis
• Risk Management
• Strategic Solutions Development

• Stakeholder Management
• Cross-Functional Collaboration

• High School Diploma
• GED
• Equivalent Certification

• Third-Party Relationships
• Supplier Portfolio
• Market Trends
• Contractual Obligations
• Policy Compliance