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Medicare Health Plan Concierge & Member

Job in Joliet, Will County, Illinois, 60432, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Healthcare
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below
Position: Medicare Health Plan Concierge & Member Support

Jobtailor is seeking a Customer Service Specialist in Illinois to be the first line of contact for escalated service issues. You will resolve inquiries within service levels, perform data entry, and navigate Zing Health systems to deliver accurate, timely information.

Role requires 2+ years in customer service and health insurance, with a preference for Medicare experience. Expect collaborative work with multiple departments to improve member experience and adherence to CMS guidelines.

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