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Customer Care Specialist – Billing & Policy ; Hybrid

Job in Joliet, Will County, Illinois, 60432, USA
Listing for: Amica Insurance
Full Time position
Listed on 2026-07-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 45261 - 68946 USD Yearly USD 45261.00 68946.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Specialist – Billing & Policy Support (Hybrid)

Amica Mutual Insurance Company in Lisle, IL is seeking an Associate Customer Service Representative to assist and service policyholders by telephone in a high-volume setting. You will resolve billing and policy questions and build trust with customers.

The role requires strong communication, teamwork, and a willingness to obtain an Illinois insurance license after hire; training begins in office with a transition to hybrid work after meeting metrics.

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