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Healthcare SaaS CSM - Client & Impact; IL
Job in
Joliet, Will County, Illinois, 60432, USA
Listed on 2026-08-28
Listing for:
HHAeXchange
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
HHAeXchange is seeking a Customer Success Manager based in Illinois to serve as the primary contact for designated clients, guiding them from implementation to live usage and driving adoption of our SaaS solutions.
You will collaborate with product and sales, manage KPIs, deliver product demonstrations, and travel 10–25% to client sites and events. Strong communication and healthcare knowledge are essential.
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