Dental Office Assistant - Business Assistant

Dental Front Office Business Assistant

Essington Family Dental Care is looking for a Business Assistant with front office experience.

Schedule Availability Needed:
Monday Off;
Tuesday 7:00 – Thursday 7:45 a.m. – 5:30 p.m.;
Friday 7:30 a.m. – 2:00 p.m.; occasional Saturdays (1 per month, 6 times a year) 8:30 a.m. – 1:00 p.m.

• Greet and welcome patients as they enter the office to create a great first impression.
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims, verify benefits, and follow up on outstanding claims.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems to optimize office potential.

• Experience working in a fast‑paced, customer‑centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI necessary for performing job‑related functions; regular HIPAA training will be required.

• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Experience with Dentrix or other dental software.

• Ability to perform essential duties with or without reasonable accommodation.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Availability to attend virtual or in‑person training sessions periodically.
• Tuberculosis (TB) test required for all new hires in dental office positions; not applicable in FL & TN.

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO.
• Front‑loaded education and training to develop to full potential.
• Opportunity to be part of a secure company with 20+ years of experience offering a stable career with unlimited growth potential.
• Access to on‑demand Daily Pay.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.