Table Games Assistant Pit Manager – In Training

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

The APM-in-Training (APMIT) is a developmental position designed to prepare qualified team members for a future APM role. Over the course of a structured 10‑week training program, the trainee will gain hands‑on experience in table games operations, guest service, team leadership, game protection, regulatory compliance, and supervisory decision‑making.

The APM-in-Training will work alongside experienced APMs and Pit Managers while progressively assuming additional responsibilities. The goal of the program is to develop a confident, knowledgeable, and accountable supervisor who can successfully lead a table games shift while maintaining the highest standards of customer service, game integrity, and operational performance.

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* * UPON SUCCESSFUL COMPLETION OF 10 WEEK TRAINING PROGRAM ** The following and other duties may be assigned as necessary:

• Learn and demonstrate effective leadership techniques.
• Demonstrate comprehensive knowledge of assigned table games and procedures.
• Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department . Provides oversight for all games, game protection , and overall operation of the table games on their assigned shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
• Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
• May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Ensures enforcement of games procedures and policies as outlined in company and department manuals and in

• Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers.
• Responsible for the accountability of the chips, cards, dice and all other gaming equipment.
• Verifies table inventories and effectively manages table limits.
• Effectively handles customer concerns and requests.
• Assists with the overall engagement of all t eam m embers o n their shift by addressing and managing team m ember feedback, suggestions, complaints, and grievances.
• Assists with the overall integrity of daily Table Games operations.
• Responsible for ensuring compliance with all regulatory requirements within area of responsibility and…