Insurance Verifier​/Financial Counselor - Admitting

Insurance Verifier/Financial Counselor – Admitting

Saint Joseph Medical Center – Joliet, located in US-IL-Joliet. Full‑time, Day shift, Non‑Exempt, Admin position.

The primary function of the insurance verification specialist is to contact health plan carriers to obtain eligibility information, ensuring the most accurate and up-to-date information is verified and entered into patient’s account. Assist patients in understanding their insurance coverage and financial responsibilities. Coordinate payment for all scheduled/elective services required according to payer specifications prior to services rendered. Collect payments, discuss payment arrangements as appropriate, create estimates, advise patients in person and over the phone on their insurance benefit coverages, and in some cases assess and validate physician orders for appropriateness.

Provide excellent customer service regarding insurance inquiries. Manage any insurance related queries from internal and external stakeholders. Prepare reports on insurance verification activities and outcomes for management review. Problem‑solve insurance errors and research insurance requirements. Gather all relevant information required to process financial assistance requests. Document all communication and follow up in the EMR. Pursue and participate in educational opportunities to remain current with payer changes in the healthcare industry.

• Minimum two years’ experience in hospital admissions or billing setting preferred.
• Well versed in authorization processes for all payers.
• Knowledge of medical terminology and insurance policies.
• Excellent organization and time management skills along with excellent oral and written communication skills.
• Ability to learn quickly, work independently and collaborate within a team environment.
• Ability to maintain good working relationships.
• Demonstrates attention to detail and the ability to multitask.
• Ability to work in a demanding environment.
• Problem‑solving skills.
• Proficient computer skills.
• High School Graduate or GED equivalent required.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package. Learn more here:

Saint Joseph Medical Center – Joliet offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. The estimated wage range for this role is $16.00 to $22.34 per hour, inclusive of compensation, benefits, and other forms of compensation. The exact starting compensation will be determined at the time of selection based on factors such as skillset, experience, education, credentials, and licensure.

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment based on these protected categories. Know Your Rights: https://(Use the "Apply for this Job" box below)..