Spanish Speaking Certified Medical Assistant Joliet

Overview

We are seeking a Certified Spanish Speaking Front Desk Medical Assistant (SS FD/MA) to join our team at Integrated Pain Management (IPM) in Joliet, IL. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The SS FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.

This is a Full-time position with the following hours:
Monday - Friday 8:00 am to 4:00 pm.

Integrated Pain Management, 815 Campus Drive, Joliet, IL 60435.

• Patient Reception and Recovery Room:
  Efficiently manage patient check-in and check-out processes.
• Accurately verify patient information and insurance details.
• Schedule and manage patient appointments.
• Address billing inquiries and process payments.
• Follow directions of OR Nurse Manager.
• Clinical Support:
  Prepare the examination room and main cleanliness.
• Accurately take and record vital signs.
• Assist providers with medical procedures.
• Perform basic diagnostic tests as needed.
• Patient Care and
  
  Education:
  
  Provide high-quality patient education regarding procedures and care.
• Communicate effectively and empathically with patients.
• Documentation and Records Management:
  Maintain accurate documentation in electronic health records (EHR).
• Prepare and organize patient records and charts.
• Complete forms related to worker’s compensation and personal injury cases.
• Care Coordination:
  Coordinate patient care with other healthcare providers.
• Follow up on referrals and external medical records.
• Contribute to case management and care planning.
• Specialized Tasks:
  Assist with occupational health assessments and documentation.
• Communication and Coordination:
  Facilitate effective communication between staff and providers.
• Act as a liaison to ensure smooth clinic operations.
• Training and Development:
  Participate in ongoing training sessions and assist in training new FD/MA staff.
• Quality Assurance and Improvement:
  Engage in quality improvement initiatives and provide feedback to improve office procedures.

• Experience:
  
  Must have a minimum of at least 6 months in a similar role.
• Certification: A certification as a Medical Assistant is required.
• Language:
  Must speak Spanish.
• Education/Training:
  We welcome students to apply with an MA certificate within 90 days of being hired.

• Key
  
  Competencies:
  
  Attention to detail and organizational skills;
  Excellent verbal and written communication skills;
  Ability to multitask in a fast-paced environment;
  Strong interpersonal and teamwork abilities.

• Benefits: 401(k), 401(k) matching, Dental insurance, Health insurance, Paid time off, Training & development, Vision insurance.
• Benefits and Perks (full-time): AFLAC insurance available after 90 days;
  Health, Vision and Dental after 90 days of employment with employer paying 50%.
• Paid time off: 5 sick days per year, 2 weeks paid vacation after 1 year of employment.
• 401K Matching: 1% non-contributing match;
  Up to 4% match with employee contributions after 1 year of employment.

A warm, approachable personality with a customer-focused mindset. Ability to multitask and prioritize in a fast-paced environment. A team player who can also work independently. Reliable and punctual with a strong work ethic.