Associate Director of Community Day Services

Position Overview

The Associate Director of Community Day Services is responsible for overseeing all Community Day Services (CDS) operations within Network 6, ensuring high-quality, person-centered programming, fiscal accountability, regulatory compliance, and strong staff leadership.

This position provides direct supervision to Program Coordinators, supports clinical and case management oversight, ensures Medicaid billing accuracy, and promotes growth, advocacy, and community engagement across all CDS locations. The Associate Director works closely with the Network Director to advance strategic goals, maintain program integrity, and ensure services align with evidence-based practices and the PERMAH framework.

Salary: $58,000-$62,000

Shift: M-F 8:00 am- 4:30 pm including occasional evenings and weekends for community outreach and events

Location: Joliet, IL

Reports To: Network Director

Network or Department: Network 6

• Oversee all Community Day Services (CDS) programming and operations within Network 6.
• Submit timely and accurate billing through the EHR for services.
• Monitor program budgets and daily attendance; produce daily, weekly, and monthly reports.
• Assist the Community QIDP and provide oversight of case management documentation.
• Provide direct supervision and oversight to Program Coordinators within CDS.
• Conduct onsite visits (minimum weekly) to each CDS location.
• Lead monthly coordinator meetings to review programming, performance metrics, and compliance requirements.
• Ensure curriculum is robust, evidence-based, and aligned with the PERMAH model; review and approve monthly program calendars.
• Ensure a variety of meaningful community-based experiences are occurring at all locations.
• Oversee the physical plant, maintenance, and janitorial services to ensure timely follow-up and repairs.
• Interview prospective employees; onboard, train, mentor, discipline, coach, and recognize staff.
• Ensure all staff remain up to date with required trainings including quarterly in-services, Rule 50, Food Safety and Sanitation, Bloodborne Pathogen, LMS, Quest, and clinical trainings.
• Conduct community outreach efforts to attract new people interested in services, including tours, intake tracking, and participation in evening or weekend events as needed.
• Assist with CDS compliance, growth, expansion initiatives, and quality service delivery.
• Generate monthly objectives, reports, and ensure fiscal year and strategic portfolio goals are met.
• Assist with completion and oversight of CIRAS, OIG, incident reports, daily attendance records, and daily reporting to ensure timelines are met.
• Support healthy relationships training and ensure program compliance with requirements.
• Supervise students and support development of cohorts working toward Medicaid billing competencies.
• Familiarity and engagement related to CQL Certified Interviewer responsibilities.
• Champion advocacy club initiatives and promote rights throughout CDS locations and the organization.
• Serve on internal and external committees.
• Give internal and external presentations.
• Other duties as assigned.

• Comprehensive understanding of Microsoft Office and common computer systems.
• Strong leadership, supervisory, and team development skills.
• Ability to analyze budgets, attendance data, and program performance metrics.
• Knowledge of Medicaid billing processes and compliance standards.
• Effective written and verbal communication skills.
• Commitment to supporting people with developmental and intellectual disabilities.
• Ability to manage multiple priorities while maintaining regulatory compliance and service quality.

• Be able to lift over 40 pounds from floor to waist unassisted
• Be able to push and pull 75 pounds
• Be able to complete deep knee squats
• Be able to push wheelchairs up to 200 pounds
• Remain in a stationary position, often standing or sitting for prolonged periods
• Operate motor vehicles
• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment
• Physical activities that could be used include: driving, balancing, pulling, pushing, standing, climbing, grasping, stooping, crouching, crawling, kneeling, reaching, lifting, and repetitive motion.

• Master’s degree in Social Services or related field
• Prior Supervisory experience required
• Ability to become certified with IMCANS and oversee Medicaid billing
• Preferred clinical license
• Experience supporting people with developmental intellectual disabilities strongly preferred

• Health, Vision, Dental, and Life insurance
• Educational Assistance
• Paid time off
• Sick time
• Paid Holidays
• Personal Time
• Potential Year-End Bonus
• Financial Assistance Program (Cookie Jar)
• Employee Referral Program (Bounty Bucks)

Non-Exempt

Duties and responsibilities may change, and new ones may be assigned at any time with or without notice. This job description…