Patient Safety Attendant Job Joliet area,Illinois USA,Healthcare

City/State:
Nyack, New York

Department:
Float Bargaining Unit: NH- SEIU-1199

Work Shift:

Evening

Work Days: ALTERNATE WEEKENDS, ALTERNATE WORK SCHEDULE, ROTATING SCHEDULE

Scheduled

Hours:

2:30 PM-11 PM

Scheduled Daily

Hours:

8.5 HOURS

Hours Per Pay Period: 40

Hourly Rate/Range:

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

Job Summary

The Patient Safety Attendant is responsible for observing and providing in room observation to assigned patient(s) under direction of the Registered Nurse and in collaboration with the Patient Care Associates.

The PSA carries various clinical responsibilities as well as documentation of tasks and observations and upholds the Patient Bill of Rights.

Essential Functions JOB SPECIFIC

COMPETENCIES:

Demonstrates the required job specific technical/professional knowledge, skills and abilities.

Provides assistance to meet personal hygiene and grooming needs.

Provides assistance with the nutritional needs of the patients, including feeding, mealtime assistance/set-up, supplying fluids, refilling water pitchers and delivering supplemental/bedtime snacks.

Lifts, moves, turns and transports patients out of bed, chair, stretcher, wheelchair, portable mechanical lift, etc, maintaining proper body mechanics.

Maintains a clean, neat, safe environment of the patient’s room during the hospital stay.

Communicates all patient care information to the Registered Nurse or PCA

Documents observations and activities, reporting pertinent changes in the patient’s condition to the Registered Nurse.

Observe patient for signs of suicidal disposition and call for help immediately.

Effectively interacts with patients, families and all members of the Interdisciplinary team.

Ability to multi-task in a very busy environment

Excellent Customer Service skills

Excellent organizational skills; demonstrates exceptional ability in managing the environment.

Employee Performance Standards

A. CUSTOMER SERVICE:

Demonstrates the ability to create a positive interaction with the customer.

Demonstrates positive communication with people of different cultures, values and beliefs.

Demonstrates the ability to acknowledge customer concerns and takes corrective action.

Demonstrates compliance with identified customer service behaviors.

Provides escort to customers when necessary.

PERFORMANCE IMPROVEMENT:

Participates in Department/Hospital-wide activities which improve processes and/or outcomes.

Utilizes resources to maintain and improve self development and knowledge.

Complies with licensure and/or certification requirements.

Participates in annual competency assessment.

BUDGET:

Demonstrates fiscally prudent use of equipment and supplies.

Utilizes charge process for supplies/equipment

PROJECTS/ASSIGNMENTS:

Completes projects/assignments within projected time frames and expectations.

B. MISSION/STRATEGIC PLAN:

Participates in activities which support the mission of the hospital

Hospital-Wide Standards

A. Organizational

Demonstrates adherence to Montefiore Nyack Hospital “We Care” standards including:

WORKING TOGETHER

“I will commit to work together in a courteous, respectful manner. I will demonstrate a positive spirit of service with all employees with whom I interact.”

Place team success above individual recognition.
Be receptive to new ideas and approaches within my workplace.
Offer assistance generously without hesitation.

EMPOWERMENT

“I will be accountable, responsible, and self-directed in all aspects of my work at all times.”

See projects through to ensure completion.
Problem solve with patients, family members, and other employees.
Follow up to ensure a resolution.

COMMUNICATION

“I will demonstrate positive communication in a clear, courteous and appropriate manner at all times.”

Use effective verbal and written communication to patients, families, visitors, and fellow employees using the principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You)
Use positive communication in my tone of voice, body language, and choice of words.

APPEARANCE

“I will dress in a manner that reflects a professional and positive…