Vendor and Project Management Analyst

City/State:
Nyack, New York Department:
Patient Financial Services

Work Shift:

Day Work Days: MON-FRI Scheduled

Hours:

8 AM-4:30 PM Scheduled Daily

Hours:

8 HOURS Hours Per Pay Period: 40 Pay Rate/Range: $55,000+

• 1.
  
  Education:
  
  Bachelor’s degree in related field required.
• 2.
  
  Experience:
  
  May substitute education with a minimum of four years of revenue cycle experience required in healthcare. Must be well versed in Word and Excel. Excellent communication skills. Ability to interact with multiple departments. Strong project management and problem-solving skills.
• 3. Training/Certification: N/A
• 4. Licensure: N/A
• 5. Other:
  Knowledge of Accounts Receivable, collection and reimbursement requirements and standard practices preferred. Knowledge of the current healthcare climate; including managed care developments, HIPAA standards and governmental program regulations preferred. Ability to work independently. Ability to analyze processes and procedures and make the necessary recommendations for improvements to management. Ability to communicate effectively both verbally and in writing. Knowledge of computer and billing software.

1. General Contacts:
Contact with third party agencies (insurance companies). Correspond with other businesses, employers, physicians, hospital personnel, Third Party vendor representatives. Department heads and supervisors. Job Provides Direction to:

• 1. Environmental Demands:
  Business Office environment. Requires light physical effort on a regular basis, as in viewing CRT, frequent standing, walking, bending, stooping or reaching and/or occasional lifting of light items. Some minor physical inconvenience or discomfort routinely present in the work situation and occasional exposure to minor injury or other occupational hazards requiring Universal Precautions.
• 2. Essential Physical and Cognitive Demands, Manual Dexterity:
  Requires light physical effort on a regular basis, like in viewing CRT, frequent standing, walking, bending, stooping or reaching and/or occasional lifting of light items (i.e., up to 20 lbs.). Some irregularity in scheduled hours because of compensated overtime requirements, including weekend and/or other shift rotation. Interaction with patients and public.

Demonstrates adherence to Montefiore Nyack Hospital “We Care” standards including:

WORKING TOGETHER “I will commit to work together in a courteous, respectful manner. I will demonstrate a positive spirit of service with all employees with whom I interact.” I will:
Place team success above individual recognition. Be receptive to new ideas and approaches within my workplace. Offer assistance generously without hesitation.

“I will be accountable, responsible, and self-directed in all aspects of my work at all times.” I will:
See projects through to ensure completion. Problem solve with patients, family members, and other employees. Follow up to ensure a resolution.

“I will demonstrate positive communication in a clear, courteous and appropriate manner at all times.” I will:
Use effective verbal and written communication to patients, families, visitors, and fellow employees using the principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) Use positive communication in my tone of voice, body language, and choice of words.

“I will dress in a manner that reflects a professional and positive image of the hospital at all times” I will:
Maintain a clean, neat, and professional appearance. Adhere to the Hospital's dress code policy. Promote and adhere to Montefiore Nyack Hospital's guidelines regarding a safe and clean work environment for employees, patients and visitors.

“I will demonstrate the ability to provide timely feedback and communication to patients, visitors, and coworkers.” I will:
Respond empathetically. Apologize for delays and concerns.

“I will strive to ‘do my best everyday’ in exceeding customer expectations.” I will:
Anticipate and address my patients’ and customers’ needs. Avoid negativity and exhibit a…