Cchip Clinic Team Coordinator - Core Center

The final salary and offer components are subject to additional approvals based on Cook County Health (CCH) policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this classification  positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

Under the direction, the CCHIP Clinic Team Coordinator (Coordinator) will be responsible for ensuring the teams' vision and PCMH standards are implemented; and that team roles and expectations are known and clear. The Coordinator will ensure that PCMH scopes are met through the monitoring of HEDIS measures and works with the clinic team to improve on these measures. This position will supervise CCHIP HE/CHW (Health Educator/Community Health Worker) with the aim to increase the number of patients engaged in care and successfully obtain and maintain viral load suppression.

He/she monitors HIV health outcomes and provides reports to the Executive Team and the Clinic Operations Committee as needed. Facilitates pre-clinic huddles and discusses patients' needs to be addressed during the clinic session. Provides clinic coverage as needed or the other Coordinator and Specialty Clinic Coordinator. The Coordinator will be responsible for monitoring the PCMH clinic sessions, the patients empaneled to the sessions, and facilitate effective communications with the multi-disciplinary team members.

Communicates with the multi-disciplinary through the message center on patient-related specific issues. Addresses patient needs as identified and connects the patients with the correct discipline as needed. Works with the Patient Access Manager to ensure the medical team clinical note documentation are closed timely. Participates and works with the CQI Committee as an active member related to PCMH measures and reports.

The Coordinator will motivate, provide effective guidance, communicate with the multi-disciplinary team members daily, and be the contact person for all team members. This is a grant-funded position. Grant 2025 CCH HIV SVCS-POP CENT H H-HRSA will expire on July 31st, 2026, with the potential to be renewed.

• Develops the clinic teams' goals based on PCMH requirements, expectations, and effective communication
• Responsible for the overall coordination of PCMH sessions and ensures patients are linked to care and obtain viral load suppression
• Facilitates effective communication between patients, team members, disciplines, and administrators
• Monitors team and clinic performance using data metrics such as HEDIS measures and participates in the CQI Committee continuous quality improvement efforts
• Encourages staff development and team building efforts
• Oversees the teams' coordination of internal and external referrals and monitor processes
• Adheres to Department's Documentation Policy of all Patient Encounters and Forms.
• Enhances Professional Development and Maintain an Area of Specialization
• Participates in all CORE Center and department mandatory trainings and meetings.
• Provides Excellent Customer Service and Professionals when interacting with clients and internal and external customers.
• Adheres to CORE Center and department Specific Policies & Procedures
• Other duties as assigned

This position is exempt from Career Service under the CCH Personnel Rules.

• Bachelor's degree from an accredited college or university in a health-related field, such as nursing, health administration, or social services, is required.…