Attendant - EVS Cleaner

Responsibilities:

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Clean all slot machines, floors, windows, walls, stairs, and elevators in front and back of house areas.
• Vacuum all floors in front and back of house areas. Clean, disinfect, and restock all restrooms in front and back of house areas.
• Mop floors around the bars, restrooms, and entrances in front and back of house areas.
• Remove all trash and debris from machines, floors, and trash cans in front and back of house areas and empty all trash and debris in the outside dumpsters.
• Use all cleaning chemicals and equipment safely and in accordance with manufacturer instructions.
• Answer all calls promptly and professionally.
• Participate in routine drills as assigned.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.

• A high school diploma or GED equivalent is preferred
• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.

• The hospitality industry is a 24 Hour 365-day operation.
• This position will primarily be indoors under controlled temperatures.
• Occasional exposure to outdoor climates
• Required to walk and stand; use hands to finger, handle, or feel objects, tools, and controls; reach with hands and arms; stoop, kneel, crouch, and bend; climb; and talk and hear. The team member must frequently lift and/or move up to 50 pounds, including overhead lifting. The team member may lift and/or move up to 100 pounds with assistance. The team member will occasionally be required to climb a ladder.
• Speech and Vision abilities are required.