Front Desk & Guest Experience Specialist
Listed on 2026-09-30
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep, English Customer Service, Bilingual
Embassy Suites by Hilton Chicago North Shore Deerfield seeks a Guest Service Representative to warmly greet guests, handle check-in, and manage inquiries with a focus on guest satisfaction. You will support reservations via in-person, email, and phone, while ensuring accurate financial transactions and maintaining excellent customer relations.
The role requires a friendly, professional demeanor, ability to work weekends/holidays, and willingness to learn new hotel systems.
Join us at bmihospitality as our next Front Desk & Guest Experience Specialist in IL, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Front Desk & Guest Experience Specialist role in the description above.
We appreciate your interest in this position.
Join bmihospitality and contribute to our ongoing work.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).