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UX Researcher – Digital Experience, Corporate & Institutional Banking
Job in
Joliet, Will County, Illinois, 60432, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
Data Scientist -
Research/Development
Research Analyst, Data Scientist
Job Description & How to Apply Below
Responsibilities
- Lead end-to-end UX research and discovery efforts that align to business and product objectives
- Partner with product managers, designers, and business stakeholders to define problems, shape research strategies, and guide decisions
- Select and apply appropriate research methodologies based on context, constraints, and desired outcomes
- Conduct qualitative and exploratory research, including stakeholder interviews, journey mapping, and synthesis of complex inputs
- Translate findings into clear, actionable insights that directly inform product direction and business strategy
- Present insights in a structured, outcome-oriented way for both technical and non-technical audiences
- Identify opportunities to improve digital experiences and support the definition of future-state strategies
- Build strong cross-functional partnerships, positioning research as a critical input to decision-making
- Contribute to consistent research practices, improving quality, clarity, and repeatability across work
- Bachelor’s degree, with an emphasis on UX, design research, psychology, social science or another relevant field preferred, or equivalent experience
- Three to five years of UX design research experience
- Experience working within large, complex, or regulated organizations
- Background in consulting or cross-functional environments with strong stakeholder engagement
- Experience partnering with product, design, and client-facing teams
- Demonstrated ability to translate complex findings into actionable insights that drive decisions
- Experience working in fast-paced environments with evolving priorities
- UX research
- qualitative research
- exploratory research
- journey mapping
- research methodologies
- data synthesis
- insight translation
- digital experience improvement
- research practices
- stakeholder engagement
- cross-functional collaboration
- communication
- problem-solving
- decision-making
- adaptability
- presentation skills
- Bachelor’s degree in UX
- Bachelor’s degree in design research
- Bachelor’s degree in psychology
- Bachelor’s degree in social science
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